At Handy Neighbor, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website handyneighbor.com or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
1. Information We Collect
We may collect the following types of information:
• Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, and payment details (e.g., credit card information) when you create an account, request services, or contact us.
• Usage Data: Information about how you interact with our website, such as your IP address, browser type, pages visited, time spent on pages, and referring URLs. This data is collected automatically through cookies and similar technologies.
• Service-Related Information: Details you provide when booking or requesting services, such as your address, service preferences, or special instructions.
2. How We Use Your Information
We use the information we collect to:
• Provide, operate, and maintain our website and services.
• Process transactions and fulfill service requests.
• Communicate with you, including sending confirmations, updates, or responding to inquiries.
• Improve our website, services, and customer experience through analytics and feedback.
• Send promotional materials or newsletters (with your consent, where required).
• Comply with legal obligations and protect our rights.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
• Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, or delivering services (e.g., payment processors, hosting providers). These providers are contractually obligated to protect your information.
• Legal Requirements: If required by law, such as to comply with a subpoena, court order, or other legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
• With Your Consent: When you explicitly agree to share your information.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze website performance, and deliver personalized content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
Depending on your location, you may have the following rights regarding your personal information:
• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Opt-Out: Opt out of marketing communications by clicking “unsubscribe” in emails or contacting us.
• Restrict Processing: Request that we limit how we use your information (where applicable).
To exercise these rights, please contact us at info@handyneighbor.com. We will respond to your request in accordance with applicable data protection laws.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised “Last Updated” date. Please review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Handy Neighbor
